Business Transformation

The criteria is based upon Business Transformation being defined as a programmatic approach to delivering significant amounts of change across a whole organisation, or a directorate, resulting in significantly news ways of working or improved business performance. All councils throughout the UK, whatever their size or status, are welcome to enter.

Evidence required

Judges will be looking for evidence of:

Your principal achievements, or milestones reached as part of an on-going project, delivered between October 2011 and September 2012
How you have delivered high levels of performance in difficult or challenging circumstances
Success which has been measured through benchmarking exercises, customer surveys, comparative figures, etc.
How your team has improved against past performance and/or sustained excellence over time
Ambition and innovation
How you have listened and responded to the needs of customers. How this success might be replicated elsewhere
Where appropriate, the potential for continued success and sustained organisational change
How you have achieved value for money
How your initiatives have contribute to your council's overall strategy and objectives
Endorsement from staff, service users and outside partners (such as business leaders and health partners)

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